We are looking for a customer-focused Host to join our team! You will be welcoming guests, seating them in the restaurant, and helping ensure they enjoy an exceptional dining experience.
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Responsibilities
You are a natural people person who can quickly build rapport with guests and create a welcoming atmosphere. Detail-oriented and able to manage multiple priorities, you rely on your excellent organization and communication skills to bring your best each day for yourself, restaurant staff, and guests.
Responsibilities
- Greet guests and seat them at tables or in waiting areas
- Provide guests with menus
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings
- Inform guests of current promotions and who will be serving them to ensure a smooth handoff to the service staff
- Manage the flow of guests into the dining and bar areas, provide accurate wait times to incoming guests if appropriate
- Operate cash registers to accept payments for food and beverages
- Answer the phone.
- Take to-go orders when necessary.
- Keep the host stand neat, tidy, and presentable for guests.
Qualifications
- Previous restaurant hosting or serving experience preferred
- Friendly and customer-focused personality
- Ability to articulate clear greetings and farewells to guests, as well as being able to understand requests for assistance
- Ability to clearly communicate guests’ needs to Servers, Bussers, Managers, etc.
- Ability to effectively communicate on the telephone
- Must be able to carry trays or supplies (10-30 lbs.)
Benefits
- PTO – Accrue up to 3 weeks of paid time off after 5 years of service. All employees begin with 2 weeks of PTO and accrue an additional day for each year of service.
- Employee Discounts – Enjoy employee discounts at retail locations.
- Perks
- Relaxed Culture – Enjoy a relaxed culture where your work is respected.
- Beer – Don’t forget, we’re working with beer. Shorties from the line are a routine perk along with access to limited release beers and QAQC work.
- Flexible Schedule – While all of our positions are 40 hours per week, you have access to a large amount of approved unpaid time off.
Compensation: $5.50 - $12.00 per hour
An English style pub in the heart of Lancaster Ohio, known for an eclectic menu, great drinks, and great service. This restaurant is high volume and fast paced.
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Family Atmosphere
Learn scratch cooking
Learn craft cocktails
50% off meals
Be a part of a Lancaster legend.